RamadaPlazaNiagaraFallsiscommittedtoprovidingoutstandinghospitalityandcreatingmemorableexperiencesforeveryguest. AsaNightAuditor,youwillplayavitalroleinmaintainingourhighstandardsofserviceandoperationalefficiencyduringtheovernighthours,ensuringasmoothexperienceforourguestsandaccuratefinancialrecordsforourhotel.NightAuditorsmusthaveadetailorientatedworkstyle,andapositivepersonalitywithadesiretodeliveroutstandingcustomerservicetoourguests.Responsibilitiesinclude,butarenotlimitedto:Check-in's,check-out'sandhandlingallguestregistrationsMakingandmodifyingreservationsHotelOperatorandconciergerelateddutiesCollectpayments,postingchargestoguestaccounts,cashanddebittransactions,directbilling,maintainingafloat,cashingoutatendofshift,KnowledgeofhotelpropertyandsurroundingareaRespondtoguestcomplaints,requestsandemergenciesandactasnecessary.Serveastheeveningstewardofthepropertybymonitoringsecuritycameras,hallways,andentrancewaystohelpensureguestsafetyandpropertysecurity.Assistwithset-upofcontinentalbreakfastand/orbeveragestations,ifapplicable.ResponsibleforrunningtheauditandpreparingnecessaryfinancialreportsPreparenecessarypaperworkfornextbusinessday.QualificationsandExperience:PreviousworkingexperiencewithOperacomputersystempreferredDegree/DiplomainHospitalityManagement,MarketingSalesorarelateddisciplineisastrongassetMusthaveOperaoperatingsystemknowledgePreviousexperienceinacustomerservicepositionAbilitytoworkwithminimalsupervisionExceptionalcomputerskillsStrongcommunicationskillsbetweenguests,managementandco-workersMustbeabletoworkweekdays,weekendsandholidays.StrongwrittenandverbalcommunicationskillsProvenabilityinmulti-tasking,organization,workingunderpressure,meetingtightdeadlines,workinginfastpacedenvironmentwithstrongattentiontodetailsExceptionalconflictresolutionskillsinordertoeffectivelydealwithinternalandexternalcustomers.Note: Thisjobdescriptionisnotintendedtobeall-inclusive. Theemployeemayberequiredtoperformotherrelateddutiesasrequestedbythecompany.Weareopentoallqualifiedcandidatesandencourageadiverserangeofapplicantstobringtheiruniqueperspectivestoourteam. Weareanequalopportunityemployer. IfyourequireanaccommodationfortheapplicationprocessinaccordancewiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,thealternateformatsforcontactingusareasfollows:Email:[email protected]:905-562-4155Ext332WedonotuseAIaspartoftherecruitmentprocess.Thispostingisopenforanexistingvacancy.Wewishtothankallapplicantsfortheirinterestinacareerwithus. Onlythoseselectedforaninterviewwillbecontacted.#TOKINDHP

📌 Night Auditor | Ramada Plaza Niagara Falls
🏢 Owen Sound
📍 Niagara Falls