OverviewThe Salvation Army is a faith- and values-based organization that serves people in need in communities across Canada and Bermuda. We help more than 2 million people each year by providing necessities such as food, clothing and shelter, and support those facing unemployment, addiction, and family challenges. We hire and serve people of all backgrounds and walks of life, with a place for everyone to belong here.The mission is to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job DescriptionPOSITION PURPOSE SUMMARY: This position provides support to the Store Manager/Corps Officer in organizing and supervising all operational areas of the retail store. The role ensures the Salvation Army mission is supported by the Thrift Store, generating funds and positively influencing the communities in which it operates.AccountabilitiesOversee safety of all customers, staff, and volunteers while in the storeAssist with planning of store layouts and ensure attractiveness of the storeHandle customer concerns or complaints in a timely and courteous mannerSupport the Store Manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army policy and procedures, and nightly deposits are secureOversee control of inventory by ensuring store donations are retrieved, sorted, and priced appropriatelyProvide direction and support to staff in the absence of Store ManagerParticipate in interviews and hiringProvide orientation and training, and provide feedback for performance management of staff in compliance with Divisional and Territorial standardsAssist in planning of store sales, promotions, and auctionsPlan staff schedules, staff meetings, and training sessionsSort, price,



and stock various goodsHealth and SafetyWorks in compliance with OH&S; Act and Regulations and abides by The Salvation Army’s health and safety policies and proceduresSupport Store Manager/Corps Officer in ensuring all staff are aware of emergency procedures and prepared to implement them immediately as necessaryEnsures proper procedures are followed in the event of a workplace injury or illness, including incident investigations as applicablePerforms other work-related duties as assigned.Relationship ManagementInternal: Store Manager, Corps Officers, volunteers, staffExternal: Community, external vendorsManagerial/Technical ResponsibilitiesReports directly to the Store Manager. Direct reports: None. This position supervises staff members and volunteers in the absence of Store Manager/Corps Officer.Financial And Material ManagementModerate material responsibilitiesRegular responsibility for minor financial matters and for wise use of resourcesMay be authorized to handle small amounts of cash; limited input to annualbudget or revenue projectionsThe above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.Working ConditionsThis is a permanent full-time positionWorking setting is in a storeFlexibility in work schedule is requiredWork schedule will vary and will include weekdays and/or SaturdaysRequired to stand for long periods with frequent twisting, bending, crouching, and reachingAbility to lift/move up to 29 poundsTravel is required to attend meetings, etcThe above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.Education,



Experience And QualificationsWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications related to position responsibilitiesWork in compliance with OH&S; Act and Regulations and abide by The Salvation Army’s health and safety policies and proceduresAlternative combination of education and experience may be considered.Education, Qualifications And CertificationsCompletion of a formal post-secondary program or specialized courses in Retail Management or equivalentAlternative combinations of education and experience may be consideredExperience And KnowledgeTwo (2) years of prior related retail store experience, specifically in secondhand merchandise preferredBasic accounting experience is requiredCash handling experience is requiredExperience with cash registers and related processes (bank deposits, summary reports)Proficient in Microsoft Office applicationsExperience with Salvation Army-specific systems/programs is an assetSkills And CapabilitiesAble to work within a team to provide direction, resolve conflict, and ensure appropriate use of donationsExcellent organizational, interpersonal and communication skillsResults-driven with strong time management and delegation abilitiesExperience performing administrative tasksTeam player with compassionate, respectful, non-judgmental approachFamiliarity with cash handling, pricing, sorting procedures, product display and promotion guidelinesAbility to undergo applicable screening and background checks satisfactorily to The Salvation Army, in its sole discretion.CompensationThe target hiring range is $20.75 to $25.94, with a maximum of $31.13Placement in the salary range will be based on market conditions, internal equity, and candidate experience, skills and qualificationsThe Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation.#J-18808-Ljbffr

📌 Assistant Store Manager - C$20.8 - C$31.1 An Hour (Toronto)
🏢 The Salvation Army
📍 Toronto