Take on a challenging role as a Support Engineer at Progressive Automations, focusing on product validation and technical assistance. Your skills will directly enhance customer satisfaction through effective troubleshooting and support.In this position, you'll be primarily responsible for providing technical support through phone calls, managing escalated issues, and performing RMA inspections. You will also contribute to the R&D team's initiatives for recent product developments and testing, ensuring all products are market ready.Key Responsibilities:Provide customer technical support via phone troubleshootingManage complex escalations and RMA inspectionsSupport assembly and testing of various componentsPlan and execute comprehensive product testingValidate technical documentation through rigorous testingRequirements:Diploma or Bachelor's in relevant engineering fieldStrong customer-focused communicationExperience with mechanical and electrical troubleshootingKnowledge of automated testing setupsOrganized approach to documentation and processesEnhance product quality and customer engagement at Progressive Automations.

📌 Support Engineer For Product Development Projects (Richmond)
🏢 Progressive Automations
📍 Richmond