Job Description To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible improvements across business operations and cost management. What will you do? Strategic Direction & Planning Execute annual and longer-term productivity & efficiency objectives as set by CM leadership, translating strategic priorities into actionable initiatives Maintain a solid understanding of industry trends and apply extensive Capital Markets knowledge to ensure best in class solutions that transform business results Lead the identification and pursuit of efficiency opportunities from cross-business and cross-functional initiatives across Capital Markets and enterprise wide Lead the measurement and assessment of new productivity technologies and opportunities, partnering with business leaders to quantify success and business impact Develop forward-looking roadmaps for productivity initiatives that address both immediate opportunities and longer-term capability building Program Execution & Delivery Develop and maintain detailed tracking of the productivity & efficiency benefits inventory, ensuring accurate monitoring of initiatives in flight, planned, and completed, and be the ‘single source of truth’ at all times Establish and refine metrics and reporting frameworks to measure progress against productivity and efficiency targets Support the scaling and replication of successful productivity initiatives across business units Monitor and track progress across multiple concurrent initiatives, escalating risks and roadblocks to leadership Conduct regular portfolio reviews to assess initiative health, validate benefit realization, and recommend adjustments Stakeholder Management Identify and recommend cost reduction strategies and process improvements to senior leaders across CM Partner with business leaders to enhance cost transparency and identify new ways of working that create value for clients, shareholders, and employees Maintain effective relationships and routines with business leaders, program teams,



and initiative sponsors Actively participate in cross-functional committees and business management forums to drive alignment and share best practices People Leadership & Collaboration Leads a high performing team, leveraging individual capabilities and strengths Provides coaching, mentoring and professional development that further embeds the right culture, values, and leadership behaviours Works with team members to establish goals, drive performance management, support career development and reward strong performance. Actively works to identify future leaders, ensuring high employee engagement, diversity and inclusion. Takes a strategic view of resourcing and reskilling to accommodate changes in the evolving business and technology landscape. Maintains effective relationships and routines with business leaders and program/initiative teams Actively participates in cross functional committees such as the Productivity & Efficiency Council, Administrative & Initiatives Committee, various project steering committees, various business management forums What do you need to succeed? Must have: 7-10 years of relevant work experience and education University degree in a related field An experienced leader within the Capital Markets or Financial Services industry with a background in cost transformation and/or finance Experience operating in a highly complex and fast-paced environment Experience assessing and evolving business transformation and presenting a plan that will guide to the right outcomes Professional agility and adaptability necessary to lead this evolving function successfully Demonstrated experience in the coordination of large cross-functional programs/projects Demonstrated experience in defining and establishing current business processes and forming strong relationships across front and back office businesses and functions. Possesses a blend of capital markets business acumen and functional expertise, blended with the requisite people and relationship skills needed to navigate technical and territorial obstacles. The ability and interest to work in a team-based and collegial environment where consensus-building is a significant key to overall success. Strategic mindset with clarity of purpose to articulate a vision and bring the solution to life Integrator with wide perspective and creative thinking Ability to distill issues down to present viable solutions Strong people leadership skills to manage, motivate and inspire a multi-disciplinary workforce Highly collaborative relationship builder who can impact and influence senior stakeholders outside of span of authority Solid change management capability to support the evolving nature of business requirements Technical: Capital Markets knowledge / experience Program management with ability to monitor and track progress across multiple programs Nice to have: Graduate degree in a related field What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and versatile benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Flexible work/life balance options Job Skills Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management Additional Job Details Address: ROYAL

📌 Director, Capital Markets Productivity & Efficiency (Toronto)
🏢 RiseMe
📍 Toronto