Xometry is seeking an IT Service Desk Analyst to provide first and second-level technical support to end-users across multiple channels. You will diagnose and resolve a wide range of IT issues, manage IT equipment lifecycle, and support onboarding/offboarding processes.The role requires strong Windows/macOS knowledge, experience with Intune and Okta, and familiarity with collaboration tools like Zoom, Google Meet, and Slack. Join a cooperative IT team and enhance user productivity.