29 Sep
|
Muskokawindowanddoor
|
Bracebridge
29 Sep
Muskokawindowanddoor
Bracebridge
Transform customer satisfaction as a Construction Service Coordinator, the cornerstone for connecting customers, technicians, and sales. Oversee service requests, warranty claims, and ensure effective communication throughout the process.You'll be responsible for coordinating technician schedules and managing day-to-day customer inquiries. A background in the home improvement industry will help you successfully balance multiple responsibilities while maintaining a strict attention to detail and quality control.
Leveraging your organizational skills will enable you to thrive under pressure.Key Responsibilities:Lead scheduling for service technicians with efficiencyAddress all customer service inquiries promptlyOrganize ordering of necessary parts from vendorsVerify and update work orders in CRM systemsManage warranty claims submission and trackingRequirements:1-3 years' experience in a relevant coordination roleBasic understanding of window and door product componentsProficiency in CRM and Microsoft Office applicationsStrong attention to detail and organizational skillsEffective communication with team members and clientsContribute to superior service delivery by ensuring all aspects of customer engagement are professionally managed.
📌 Construction Service Coordinator Role (Bracebridge)
🏢 Muskokawindowanddoor
📍 Bracebridge