DescriptionAs a Supervisor at Tim Hortons, your top priority is guest satisfaction!Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activitiesThe following provides an overview of the basic responsibilities of a Supervisor:You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.You must be available to work all shifts - Opens, Mid day and Closing Shifts.Minimum 32 hours per weekGeneral Responsibilities:Train, monitor and reinforce food safety procedures to team members.Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.Perform walk-through's to ensure restaurant is ready to open/close and/or rush-ready.Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe,



effective and professional environment for customer and other employees.Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.Follow up and ensure resolution of guest-related issues as needed.For high performing Shift Supervisors, there may be growth opportunities into Restaurant Managment.Why work for us?Amazing teamCompetitive wagesIncentive and recognition programsCommunity involvementHealth and Dental benefits offered to Qualifying employeesAmazing growth opportunities!And more...RequirementsTim Hortons experience an assetMust be able to lift 25 kgPrevious supervisory experience in Quick ServiceFriendly and outgoingCompany InformationJob applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

📌 Food Service Supervisor (Grande Prairie)
🏢 Ontario Trillium Foundation
📍 Grande Prairie