Company Overview Join a dynamic, fast-growing gaming company that lives and breathes creating immersive, cutting-edge player experiences. We are proud of a culture built on creativity, collaboration, and a relentless drive to push the boundaries of the industry. If you are a highly motivated, results-driven professional passionate about gaming and revenue growth, we want to talk to you. The Prospect: We Are Evolving VIP We are reimagining our VIP program from the ground up, elevating it from a support function into a strategic, revenue-driving engine. This is a newly expanded role. We are not just looking for someone to manage relationships. We are looking for a Customer Success and Revenue Manager who can own the full value of our VIP segment, including retention, satisfaction, and growth,



and help shape what the next generation of our VIP program looks like. Applicants must demonstrate fluent, articulate communication skills in English. What You Will Bring A strategic mindset that connects player happiness directly to revenue outcomes, not just satisfaction scores. A track record of managing high-value or VIP customer relationships, in gaming, iGaming, or a related high-touch industry. Data-driven and analytical: you can read player value and behavior trends and translate them into concrete action plans. Sharp problem-solving instincts for high-stakes, escalated issues, and the discretion to handle sensitive

📌 Customer Success Manager (Gaming) (Vaughan)
🏢 Zohorecruit
📍 Vaughan