MEDICAL RECORDS AND REFERRAL COORDINATORFull-time | PermanentBring your skills to a place where care, culture, and coordination come together.ORGANIZATION OVERVIEWAt Wabano Centre for Aboriginal Health, you will be part of a dynamic, values-driven team committed to providing culturally safe and holistic care to Indigenous communities in Ottawa. If you are passionate about community health, organization, and making a real impact, this is your opportunity.Support culturally safe and trauma-informed careAccess ongoing career development and cultural trainingBe part of innovative Indigenous health delivery modelsCompetitive salary and benefits packagePOSITION SUMMARYThe Medical Records and Referral Coordinator plays a critical role in supporting clinical operations by ensuring the accurate management of medical records, timely processing of referrals, and consistent follow-up to support continuity of care. This role requires exceptional organizational skills, attention to detail, and the ability to manage competing priorities efficiently in a high-volume clinic.The Coordinator works closely with clinicians, the Medical Reception team, community partners, and Indigenous clients. At times, this role will also provide front desk support to ensure smooth clinic flow during periods of high demand or staffing shortages.KEY RESPONSIBILITIESMaintain, organize, and update electronic medical records in compliance with PHIPA and organizational standardsLog, track, and follow up on referrals to specialists, hospitals, and allied health providers to ensure timely access to careMonitor referral status and proactively follow up to support continuity of careUpload incoming medical reports and documentation to client charts and notify providers as requiredSupport the Medical Reception team,



including appointment confirmation calls and administrative assistanceProvide front desk coverage for lunch and as needed during high-volume periods or staff shortagesAssist with general clinic administrative duties to support efficient clinic flowMaintain strict confidentiality while delivering culturally safe and respectful serviceWork collaboratively with interdisciplinary health teams in a trauma-informed mannerKEY QUALIFICATIONSDiploma or certificate in Health Office Administration, Medical Office Assistant, Medical/Health Records, or equivalent experience1–3 years of experience in a medical, Indigenous, or community health settingDemonstrated ability to manage multiple tasks efficiently in a fast-paced, high-volume clinicStrong attention to detail with excellent organizational and time-management skillsExperience working with Electronic Medical Records (e.G., PS Suite, TELUS Health)Knowledge of PHIPA and health information confidentiality standardsStrong communication and interpersonal skillsUnderstanding of Indigenous health systems and barriers to careLANGUAGE REQUIREMENTSEnglish requiredIndigenous language is a strong assetWHY JOIN WABANO?Work with a values-driven, interdisciplinary teamProvide culturally safe care to Indigenous clientsAccess professional development and cultural trainingCompetitive salary and benefits packageContribute to innovative community health modelsSalary $58,000 to $60,000 per year plus a competitive benefits packageSuccessful candidates will be required to provide a criminal reference check prior to employment.Wabano Centre for Aboriginal Health is an inclusive and equitable organization.We strongly encourage applications from qualified individuals, including people with disabilities and members of visible minorities.While this position is open to all qualified applicants, preference will be given to candidates of Indigenous ancestry (please self-identify in your application).Wabano is committed to a barrier-free recruitment process. Accommodations are available upon request in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act."This posting is for an existing vacancy. All applications are reviewed by our hiring team; Wabano does not use artificial intelligence tools or artificial intelligence-enabled applications to screen or select candidates."

📌 Medical Records And Referral Coordinator (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Kibbi Technologies
📍 Riviere-des-Prairies—Pointe-aux-Trembles