This role goes beyond traditional support. You will act as the go‐to expert for all Yardi‐related systems, ensuring the platform is not only running smoothly, but also continuously evolving to support business needs across the organization.This role will work closely with multiple teams to understand their workflows, identify opportunities for improvement, and implement solutions that increase efficiency, visibility, and performance.From managing configurations and troubleshooting issues to leading upgrades and driving new initiatives, you will play a key role in shaping how Olymbec leverages Yardi today and in the future.Key ResponsibilitiesSystem Ownership & ExpertiseAct as the subject matter expert for all Yardi products and modules at OlymbecOwn and manage system configurations including: Users, roles, permissions; Properties and entities; Menu sets and access structuresEnsure system stability, performance, and data integrityProvide front‐line and advanced support to business users across departmentsTroubleshoot issues, identify root causes, and implement long‐term solutionsManage and follow up on tickets, ensuring full resolution and user satisfactionProactively identify opportunities to improve workflows and system usageLead and coordinate new module implementations, enhancements and optimizations; build and maintain a Yardi roadmap aligned with business priorities; work closely with Yardisupport and external partnersReporting & Data EnablementDesign, build,



and maintain custom reports and dashboardsSupport teams with data needs and insightsEnsure reporting accuracy and usability for decision‐makingBusiness CollaborationPartner with departments to understand operational needsTranslate business requirements into system solutionsSupport adoption of new features and processesDocumentation & TrainingCreate and maintain clear documentation and proceduresDevelop training materials and support user onboardingPromote best practices across the organizationQualificationsWhat You Bring5+ years of experience supporting Yardi systemsStrong experience with Facility ManagerSolid understanding of property management workflows, purchasing and receivablesExpert level oral and written communication in French and English; will interact >50% of the time with international customers, suppliers and colleagues (USA) who only communicate in English.Ability to manage multiple priorities and work independentlyNice to HaveExperience leading system implementations or upgradesStrong analytical and problem‐solving mindsetExperience working in real estate or property management environmentDiversity and inclusionWe value diversity and are an equal chance employer. All qualified applicants will be considered without regard to race, color, age, sex, sexual orientation, gender identity or expression, ethnic or national origin, disability, pregnancy, religion, veteran status, protected genetic information or any other characteristic protected by law.*Please note that some job offers are subject to a background check, including a criminal record check.

📌 Yardi Systems & Business Solutions Specialist (Montreal)
🏢 Olymbec
📍 Montreal