Customer Success RepresentativeLocation:Montreal, QC – In OfficeSalary Range:$65,000–$70,000, depending on experienceWho Are We?We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.Why Are We Looking for You?We are proud to support our client in hiring a Customer Success Representativeas they continue to grow their team in Montreal.Our client is an established organization within the food and consumer products industry, supporting customers across retail, foodservice, and industrial markets. They have built their success around solid customer partnerships, quality products, and a collaborative, entrepreneurial approach to business.This is a great opportunity for someone who enjoys working with customers, coordinating projects, and keeping multiple priorities moving forward. You don't necessarily need to already be a Customer Success Representative - we're looking for someone with solid commercial instincts, excellent organization, and the potential to grow into greater account ownership over time.What's In It for You?Competitive salary of approximately $65,000–$70,000, depending on experienceFull benefits after 3 monthsCompany RRSP matching program2 weeks of vacation, with potential flexibility based on experienceOpportunity to grow into a larger Customer Success or Account Management roleExposure to customers across Canada and the U.S.Opportunity to work closely with experienced Account Managers and commercial leadersSome travel to trade shows, customer meetings,



and industry eventsCollaborative, fast-paced workplace where you can have a direct impact on customer successWhat Will You Do?Support and strengthen relationships with existing customers, ensuring they receive a high level of service and follow-throughCoordinate customer projects, initiatives, deadlines, and deliverables from start to finishWork closely with Account Managers to support customer needs, account activity, presentations, and ongoing projectsPrepare professional PowerPoint presentations, customer materials, and internal commercial updatesCollaborate with Sales, Marketing, Operations, and other internal teams to ensure customer requirements are effectively communicated and executedProvide ongoing coordination and support to the U.S. sales teamTrack multiple customer initiatives and ensure important deadlines and action items stay on scheduleIdentify opportunities to improve the customer experience, strengthen relationships, and support account growthAssist with sales and marketing initiatives involving distributors, retailers, and other business partnersPrepare materials and provide support for customer meetings, trade shows,



and industry eventsAttend trade shows and customer-facing events alongside Account Managers when requiredBecome increasingly involved in customer ownership and account development as you grow within the positionWhat Do You Bring?Approximately 2–5 years of customer-facing, commercial, sales support, purchasing, account coordination, or related experienceStrong communication skills and confidence interacting directly with customers and internal stakeholdersExcellent organization with the ability to manage multiple projects, accounts, and competing prioritiesStrong follow-through and a proactive approach to getting things doneCommercial mindset with an interest in customer retention, account growth, and relationship developmentStrong proficiency with PowerPoint, Excel, and Microsoft OfficeExperience preparing presentations, coordinating projects, or supporting customer-facing teamsAbility to work effectively across Sales, Marketing, Operations, and other departmentsComfortable working in a fast-paced and entrepreneurial environmentWillingness to travel occasionally for trade shows, customer meetings, and industry eventsInterest in developing into a larger Customer Success or Account Management positionRecruitment Technology & AI NoticeMT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices.

📌 Customer Success Representative (Montreal)
🏢 MTtalent
📍 Montreal