Provide expert technical support as a Senior Tech Support Representative for MiTek's software solutions. Build lasting customer relationships through effective training and consulting.At MiTek, you will play a vital role in enhancing customer productivity and business operations through the MiTek software suite. This in office and virtual role requires deep knowledge of component design principles and strong communication skills. Additionally, you'll mentor teammates and contribute to product improvements.Key Responsibilities:Develop relationships with complex regional clientsAct as the main point of contact for technical inquiriesDeliver on-site and virtual training and supportInvestigate and resolve customer software issuesAssist with upselling and cross-selling software featuresRequirements:Associate's degree in Computer Science or Architecture preferred6+ years with MiTek software suiteExtensive experience in the component manufacturing sectorProficiency in Microsoft SQL requiredStrong problem-solving and mentorship abilitiesApply your technical skills and customer service expertise to support MiTek's dedication to excellence.

📌 Senior Tech Support For Mitek Software (Bradford West Gwillimbury)
🏢 Mitek
📍 Bradford West Gwillimbury