Become a key player in customer success as Tipalti's Onboarding Manager. Drive implementation projects for our advanced SaaS accounts payable solutions.In this energetic role, you will lead the onboarding of customers onto Tipalti's cutting-edge cloud-based platforms, blending your passion for customer service with technical expertise. Your 4+ years in project management and SaaS environments will enable you to deliver top-notch support while guiding clients through technical integrations and ensuring project success.Key Responsibilities:Lead and manage customer onboarding initiativesDeliver seamless integration of accounts payable solutionsServe as a trusted advisor throughout the customer journeyOversee and track project timelines diligentlyEnhance internal documentation for team effectivenessRequirements:4+ years of SaaS implementation or consulting experienceBachelor's degree or relevant practical experienceStrong communication, project management, and problem-solving skillsExperience with ERP systems such as QuickBooks or NetSuiteAbility to read and understand web technologies (HTML, API)Join Tipalti to elevate customer onboarding experiences and showcase your expertise in delivering exceptional service.

📌 Tipalti Customer Success Onboarding Manager (Vancouver)
🏢 Tipalti
📍 Vancouver