29 Sep
|
McBride Career Group
|
Calgary
29 Sep
McBride Career Group
Calgary
Become a vital part of MK Auto Group as a Client Experience Coordinator, dedicated to providing top-notch service in the collision repair industry. Your role is essential in turning stressful situations into positive experiences for customers.As a Client Experience Coordinator, you will be the first point of contact, responsible for guiding clients through their repair process with professionalism and efficiency. Your tasks will include scheduling appointments, coordinating with various team members, and keeping clients informed about their vehicle status. With a focus on creating a welcoming workplace,
you'll ensure that every client's needs are met and exceeded.Key Responsibilities:Greet clients warmly and address inquiriesSchedule and organize repair appointmentsFacilitate communication between clients and techniciansProvide regular updates on repair progressEnsure documentation and invoicing are handled accuratelyRequirements:Experience in customer service or administration preferredStrong organizational and communication skillsPositive attitude with a commitment to customer satisfactionProficiency in Microsoft Office; familiarity with repairsystems is a plusValid driver's license neededSupport MK Auto Group in delivering extraordinary client experiences during every step of their repair journey.
📌 Professional Client Experience Coordinator At Mk Auto Group (Calgary)
🏢 McBride Career Group
📍 Calgary