Drive customer satisfaction as a full time Service Advisor at OpenRoad Mazda Port Moody. Leverage your automotive knowledge to facilitate a seamless service experience.As a Service Advisor with OpenRoad, you will handle customer inquiries, document repair orders accurately, and communicate effectively with clients regarding their vehicle needs. Your role will also involve monitoring service schedules and enhancing customer loyalty through exceptional service and communication, all while contributing to a positive work environment.Key Responsibilities:Accurately document customer concerns and repair ordersSchedule service appointments and manage loaner vehiclesReview repairs with customers upon vehicle deliveryFollow up on parts availability and resolve complaintsMaintain organization of paperwork and reception areaRequirements:Working knowledge of automotive equipmentMandarin language skills are a considerable advantageExcellent communication and decision-making abilitiesValid British Columbia driver's license with a clean recordProven customer satisfaction techniques and abilitiesUtilize your skills to advance the customer experience at OpenRoad Mazda!

📌 Automotive Service Advisor Opportunity (Canada)
🏢 OpenRoad Auto Group
📍 Canada