Become a Bilingual Claims Service Ambassador with Wawanesa, helping members with their claims in both French and English. Enjoy a hybrid work environment while engaging in meaningful customer interactions.Wawanesa is inviting skilled candidates to connect for future openings within its Claims Service Ambassador Department. Successful applicants will demonstrate a robust commitment to customer service and will adeptly handle numerous inbound calls. Bilingual capability in French and English is essential for offering precise assistance during claims processing.Key Responsibilities:Respond to incoming inquiries and initiate new claimsProvide empathetic guidance to members throughout communicationEnsure prompt and effective member engagementsAssess and adjust claims within a specified scopeAnalyze losses and manage vendor coordinationRequirements:2-3 years of experience in customer serviceMust be bilingual in French and EnglishStrong analytical and detail-oriented mindsetEffective communication skills in all formsProficiency in Microsoft Office Suite and TeamsElevate member satisfaction through top-tier claims support while you develop your career with Wawanesa.

📌 Claims Service Ambassador - Bilingual Role (Montreal)
🏢 Wawanesa Insurance
📍 Montreal