Join Making Waves as a Customer Service Representative and create welcoming experiences for families. We're seeking individuals who embody positivity and a service-first mentality.In this agile role, you'll engage directly with families, offering tours and managing their registrations for classes. A calm, organized approach will allow you to handle inquiries and multitask effectively, all while ensuring our facility remains a friendly, energetic space. Your contribution directly influences the families' progress and comfort in the water.Key Responsibilities:Greet families and conduct informative facility toursBook classes and process financial transactions smoothlyRespond to phone calls and emails with careOffer assistance in program selection tailored to each swimmerKeep the facility organized and prepared for activitiesRequirements:1 year of customer service experience is an advantageExcellent communicator with a friendly demeanorCapable of multitasking and staying composedBasic computer skills and willingness to learn systemsWillingness to achieve Standard First Aid certificationElevate customer experiences and build community connections with Making Waves!

📌 Making Waves Customer Experience Representative (Mississauga)
🏢 Making Waves Swim School
📍 Mississauga