Step into the role of Reservations Manager at Marilena, Victoria's premier fine dining destination. Enhance guest experiences through expert coordination and service excellence.In this pivotal role, the Reservations Manager will oversee the front desk team at Marilena, known for its exceptional West Coast cuisine. You will manage all aspects of guest reservations and inquiries, ensuring a seamless dining experience. Collaboration with staff and management is essential to foster an setting of top-tier service.Key Responsibilities:Oversee guest needs and manage special inquiriesCoordinate phone and email communications for reservationsTrain hosts to maintain high standards of guest serviceResolve any guest issues to their satisfactionKeep host stations and areas impeccably cleanRequirements:At least 2 years in fine dining serviceEducation or degree in hospitality is an assetStrong English communication abilitiesKnowledgeable in reservation systems like SevenRoomsPassion for culinary service and customer satisfactionDrive your career forward at Marilena, where your expertise in hospitality will shine.

📌 Fine Dining Reservations Manager (Vancouver)
🏢 Toptable Group
📍 Vancouver