Elevate customer service standards as an Internal Customer Support Representative in the HVAC sector in Quebec. Deliver effective support and solutions to clients every day.Our client seeks a passionate individual to assist customers with their inquiries related to parts and services. This role involves managing orders, communicating with suppliers, and ensuring thorough follow-ups from inquiry to resolution. Your detail orientation and ability to multitask will be critical for success in this role.Key Responsibilities:Answer customer calls and emails promptlyProvide expert advice on parts and service optionsProcess orders and ensure follow-up communicationCoordinate with suppliers and internal teamsNotify customers when parts are receivedRequirements:Background in HVAC, automotive, or related fieldsExcellent customer service and communication skillsStrong organizational skills with a solution-oriented mindsetAbility to handle diverse priorities effectivelyFluency in French and conversational English preferredThis role offers a robust entry point into a growing field focused on technical expertise and customer satisfaction.

📌 Internal Customer Support Representative (Quebec City)
🏢 NexWav
📍 Quebec City