Elevate client experiences at Nuovo Artistic Studios as a Customer Retention Specialist in Montreal. Your focus on client engagement will ensure every visitor to the studio feels excited and supported before their photoshoot.In this pivotal role, you will utilize your sales skills and empathetic communication to maximize studio attendance and minimize cancellations. With 2-5 years of experience in customer care or related fields, you will engage with clients through proactive outreach, address concerns, and manage logistical support on the day of the shoot.



Your positive energy will create an inviting atmosphere for every client.Key Responsibilities:Conduct outreach to confirm and engage clientsOvercome objections to reduce cancellationsManage logistical support on the day of scheduled sessionsDrive rescheduling efforts for missed appointmentsCollaborate with teams to enhance the client experienceRequirements:2-5 years in customer service and sales rolesCharismatic communication skills and persuasive abilitiesAbility to remain calm under pressureFluent English speaker; French/Spanish is beneficialComfortable with CRM and scheduling softwareYour role is pivotal in fostering positive client experiences at Nuovo, enhancing both retention and artistry.

📌 Customer Retention Specialist At Nuovo Artistic Studios (Montreal)
🏢 Nuovo Artistic Photography
📍 Montreal