Capitalize on your love for technology by joining Lightspeed as B2B Technical Support. Help Brands & Retailers navigate the NuORDER platform with expert guidance.Lightspeed is on the lookout for a dedicated B2B Technical Support professional to enhance customer experiences through the NuORDER platform. In this role, you will manage technical queries and ensure the seamless handling of client tickets. By leveraging your communication skills, you'll provide invaluable support and troubleshooting for app-related issues.Key Responsibilities:Become proficient in the NuORDER web and iPad applicationsTroubleshoot and resolve reported app bugs and issuesReview integration logs and assist with data ingestionOffer guidance on feature usage and application setupsFoster relationships with VIP clients and ensure satisfactionRequirements:2+ years in analytics, customer service, or tech rolesFamiliarity with B2B and SaaS ecosystemsUnderstanding of wholesale eCommerce principles is preferredBA/BS degree or relevant experienceElevate the customer experience with your technical prowess while working for Lightspeed's creative team.
📌 b Technical Support At Lightspeed (Vancouver)
🏢 Lightspeed Commerce
📍 Vancouver
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