Elevate customer care as a French Bilingual Customer Service Specialist at Quince. Leverage your skills to connect authentically with customers and address their needs across various channels.As a key member of the Quince team, you will ensure every customer interaction is handled with empathy and professionalism. Your role not only enhances customer satisfaction but also includes providing valuable feedback to improve services. Quince encourages career advancement in specialization and leadership.Key Responsibilities:Manage customer interactions with clarity and confidenceResolve customer issues while fostering positive relationshipsUtilize tools effectively while retaining a human touchProvide insights to support experience improvementDevelop product knowledge to assist customers authenticallyRequirements:High school diploma or equivalentBilingual French and English, both spoken and writtenAt least 2 years in customer service rolesProven effective communication skills in remote settingsMust have a dedicated workspace with reliable internetBecome an integral part of Quince and use your skills to drive customer loyalty.

📌 French Bilingual Customer Service Specialist (Quebec City)
🏢 Quince
📍 Quebec City