Drive excellence in government service delivery as a Service Owner. This hands-on role involves direct engagement in analysis, solution development, and compliance management.The Service Owner plays a pivotal role in supporting government programs by actively engaging in service delivery and improvements. This includes defining service strategy, conducting user analysis, and applying modern IT delivery practices. Your leadership will be key in managing vendor relationships while ensuring successful service outcomes.Key Responsibilities:Manage full lifecycle of service delivery aligning with complianceDefine and prioritize service outcomes and risk managementLead contract management and RFP processesEnsure vendor accountability and performance monitoringIdentify cost-reduction and service optimization opportunitiesRequirements:Robust experience with government service managementProficient in Agile and IT delivery practicesDetailed understanding of vendor management principlesAbility to conduct user research and analyze performance dataCommitment to continuous improvement in service deliveryUtilize your service delivery expertise to lead and improve government initiatives effectively.

📌 Service Owner For Delivery Excellence (Edmonton)
🏢 Pathlion
📍 Edmonton