Job Title: Inventory & Systems LeadSalary Range: CAD$54,000 – CAD$68,250Working Type: On-SitePURPOSE OF ROLEThe Inventory & Systems Leaderowns end-to-end inventory accuracy, warehouse systems performance, andautomation reliability within an automated food production environment. Therole ensures alignment between physical inventory and system records, stableand effective use of warehouse and material handling systems (e.G., WCS andERP), and uninterrupted operational flow. This role acts as the singleoperational authority bridging inventory control, system governance, andon-floor execution, driving strong team performance, system discipline, andcontinuous improvement.KEYACCOUNTABILITIESInventoryControl & AccuracyHold fullaccountability for inventory accuracy across all stock types and systemsLead cycle counts,reconciliations, adjustments, and investigations of inventorydiscrepanciesEnsure proper stockrotation (FEFO), expiry management, and traceabilityMinimize shrink,write-offs, and obsolescence through robust controls and root causeanalysisMaintain inventoryaccuracy during peak demand, system changes, and operational disruptionsUnderstand andconsider inventory valuation, write-offs, and working capital impacts whenmanaging inventory accuracy and corrective actions.SystemsOwnership & GovernanceOwn the performance,governance, stability and effective operational use of warehouse IT andautomation systems, including ERP, WCS and associated system interfaces.Act as the operationalsystem subject matter expert, supporting issue triage, detaileddiagnostics, root cause analysis and resolution of recurring systemfaults.Review system logs,alarms, event histories, transactions and other diagnostic information toidentify failure points and support fault investigation.Establish and maintainsystem monitoring and diagnostic routines, using system and performancedata to identify emerging and recurring issues.Ensure accurate,real-time transactions and data integrity across inventory and automationsystems.Monitor operationalsystem usage and identify behaviours, process gaps or recurring failuresthat negatively affect system performance.Maintain clear recordsof system incidents, known problems, RCA findings, corrective actions andsystem performance trends.Act as the principaloperational and technical interface with IT, engineering, supplier helpdesks and automation vendors during incidents and technicalinvestigations.Raise and managesystem incident and problem tickets, providing appropriate logs, evidenceand operational context, and following actions through to resolution.Support systemchanges, fixes, upgrades and deployments through impact assessment,testing, validation and operational feedback.Validate technicalSOPs, recovery procedures and system operating practices, ensuring lessonsfrom incidents and system changes are embedded into operational processesand key-user training.Ensure appropriatesystem access controls, user discipline and data governance standards aremaintained in line with site and corporate requirements.Support major systemincidents, including investigation, recovery,



documentation andpost-incident review.Use incident trends,operational observations and system data to identify improvementopportunities and reduce recurring failures.Support servicereviews with system and automation vendors, providing evidence onreliability, recurring faults, responsiveness and service levels.TeamLeadership & Capability DevelopmentLead, coach, anddevelop the inventory and systems team and other operational teams whererequired.Set clearexpectations, drive accountability, and monitor performance, productivity,and accuracyEnsure trainingcompletion and system competency across the team and key operational usersLead teams effectivelythrough periods of change, disruption, and peak operational demandOperational& Cross-Functional CoordinationPartner with inbound,outbound, and production teams to ensure smooth operational flowMinimize operationaldisruptions linked to system issuesSupport production,shipping, and customer service through accurate inventory and reliablesystemsProcessImprovement & Capability BuildingDrive continuousimprovement using system data and operational insightsIdentify gaps ininventory and system processes and lead sustainable improvementsDevelop, validate, andmaintain SOPs related to inventory and system useTrain and coach keyusers to build strong system and inventory capability across the operationSafety,Quality & ComplianceEnsure inventory andsystem operations comply with food safety, quality, and regulatoryrequirementsSupport audits,investigations, and corrective actions related to inventory accuracy,traceability, or system integrityMaintain auditreadiness and accurate documentation at all timesSupport product holds, quarantines, recalls, andescalations in line with site proceduresKEY EXPERIENCE, KNOWLEDGE, SKILLS ANDWORKING CONDITIONSEssential3+ years' experience in leading inventory operations within warehouse, manufacturing, or food production environmentsStrong knowledge of inventory control processes including cycle counts, reconciliations, discrepancy investigation, and root cause analysisExperience with warehouse automation and a strong understanding of automation and ERP systems, with a focus on inventory transactions, data integrity, and system diagnosticsAbility to understand and interpret technical specifications, interface definitions and communication protocols.Ability to extract, read and interpret system logs, event histories, alarms and diagnostic data.Ability to diagnose system and interface issues using available technical information, system data and structured problem-solving techniques.Experience supporting or leading system issue resolution, including coordination with IT, engineering, and automation teamsStrong communication, coordination, problem-solving, and decision-making skillsTeam-oriented, accountable, adaptable, and calm under pressureStrong problem-solving, decision-making,



and analytical skills, with the ability to translate system data into operational actionDemonstrated team leadership skills, including coaching, accountability, and performance managementWorking knowledge of food safety, quality, and regulatory requirements as they relate to inventory, traceability, and warehouse systemsAbility to work effectively under pressure and manage competing operational prioritiesExperience leading teams during system outages, production pressure, or operational disruptionPerform other duties as assigned by the Manager.Ability to analyze and interpret inventory and system performance data, trends, and KPIs to proactively identify risks and improvement opportunities.DesirableExperience with warehouse automated systems or other robotic/material-handling systemsExposure to system upgrades, automation projects, or major system/process changesExperience supporting inventory audits and continuous improvement initiativesFamiliarity with lean or continuous improvement methodologies in warehouse or manufacturing environmentWorkingConditionsTemperature-controlled work environment maintained between 0–2°CModerate noise levels due to automated equipmentAbility and willingness to wear mandatory personal protective equipment (PPE), including hearing protection and cold-workplace PPEAbility to work across warehouse, crate wash, production, and system support areas, including on-floor presenceFlexibility to support operations during system outages, peak demand, or operational disruptionsWOULDSUIT SOMEONE WHO IS...Highly collaborative and able to work effectively across operations, inventory, systems, and production teamsAble to build and maintain strong working relationships internally and externallyEnjoys variation of tasks within their work and operating in a fast-paced, automated environmentAdept at providing well-balanced challenge and support to team members on the floorComfortable balancing operational priorities with system accuracy and inventory control requirementsComfortable working with ambiguity, system-driven decision-making, and conflicting prioritiesActs as a role model for food safety, safety, and operational excellenceDemonstrates company values through collaboration, accountability, adaptability, and continuous improvementCalm and effective under pressure and during operational disruptionWilling to be hands-on and visibly present in operational environmentsConfident in influencing cross-functional stakeholders, resolving conflicts between§operational priorities, and making decisions under ambiguityHiltonFoods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At HiltonFoods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.

📌 Inventory And Systems Leader (Brantford)
🏢 Hilton Food Group
📍 Brantford