Close Inclusive Collection Job Postings Notification Department: Sales & MarketingReports To: Director of SalesProperty: The Clayfield, Unbound Collection by Hyatt About the Role The Clayfield is a new 102-room luxury boutique hotel in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield delivers a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place. The Sales Manager plays a key role in driving revenue by developing new business, building client relationships, and converting sales opportunities across assigned market segments. Reporting to the Director of Sales, this position manages the sales process from initial inquiry through contracting, including qualifying opportunities, conducting site inspections, negotiating agreements, and developing relationships that generate repeat and referral business. This role is ideal for a motivated, relationship-focused sales professional who enjoys connecting with clients, uncovering opportunities, and showcasing a distinctive luxury hotel experience. What You’ll Do Manage assigned market segments, accounts, and inbound sales opportunities, including meetings, groups, and guest room blocks.



Respond to and qualify leads received directly by the hotel, through Hyatt sales channels, third-party platforms, referrals, and other sources. Proactively identify and pursue new business through outbound sales including prospecting, client outreach, networking, and relationship development. Prepare customized proposals and quotations that effectively position The Clayfield and its guest rooms, meeting spaces, dining, and experiences. Conduct client appointments, presentations, site inspections, and property tours. Negotiate guest room rates, meeting room rental, food and beverage minimums, concessions, and other terms within established guidelines. Prepare contracts and manage opportunities through the sales process from initial inquiry to signed agreement and turnover to the Events team. Identify opportunities to maximize total hotel revenue through guest rooms, suites, meeting space, food and beverage, and ancillary experiences. Develop and maintain robust relationships with clients, meeting planners, travel professionals, and other business partners to encourage repeat and referral business. Maintain accurate

📌 Sales Manager (Niagara-on-the-Lake)
🏢 Park Hyatt Los Cabos at Cabo del Sol
📍 Niagara-on-the-Lake