Become a Front Desk Guest Services Agent and make a difference in our guests' stays by managing check-ins, resolving issues, and coordinating services. Offer personalized attention to every guest.This role involves comprehensive front desk duties, including greeting guests and managing their hotel reservations. You will process guest payments, issue room keys, and ensure transparent communication with housekeeping and other departments. Problem resolution will play an essential role in maintaining guest satisfaction.Key Responsibilities:Greet and assist guests during arrivalHandle check-in and check-out smoothlyAssign rooms and issue room keysProcess guest payments and maintain billing accuracyCoordinate guest inquiries and resolve concernsRequirements:Background in hospitality or customer serviceStrong verbal communication and interpersonal skillsAbility to manage conflicts and guest dissatisfactionFamiliarity with hotel booking systems is beneficialSkills in organizing third-party services for guestsDeliver top-notch guest experiences by efficiently handling reservations, payments, and guest communication as a Front Desk Guest Services Agent.

📌 Front Desk Guest Services Agent (Canada)
🏢 Ontario Trillium Foundation
📍 Canada