Embark on a rewarding career as a Work Coach with the Department for Work and Pensions in South West Scotland. Guide individuals on their path to employment while delivering tailored support for financial well-being. This full time position focuses on developing relationships that empower customers claiming various welfare advantages, including Universal Credit.

As a Work Coach, your role will include advising on job searches and supporting individuals facing various challenges. You’ll navigate complex situations with empathy, fostering a supportive environment. Key Responsibilities:
Assist customers with their benefits claims and queries
Provide guidance on effective job search practices
Ensure adherence to the Equality Act in service delivery




Cultivate trust and motivate through positive engagements
Stay informed about employment opportunities and aid available
Manage your caseload effectively and accountably Requirements:
Robust ability to communicate with diverse individuals
Experience in customer-facing roles, particularly in support
Capability in developing tailored support plans
Understanding of local employment sectors
Dedication to inclusivity and exceptional customer service Help create pathways to success and financial independence as a Work Coach with DWP.

📌 Work Coach Role South West Scotland Northeastern Ontario
🏢 Government Recruitment Service
📍 Northeastern Ontario