Drive innovation in CRM as the Director of Enterprise Systems at SugarAI. This role combines strategic leadership with hands-on execution in a hybrid work workplace.

Reporting to the VP, IT, you will modernize integration architectures and ensure operational effectiveness across SugarAI. Your leadership will guide the Business Systems team during transformation, establishing a robust integration strategy and governance model.

You will also harness AI capabilities to enhance workflows and system performance, clarifying processes for better results.

Key Responsibilities:
Lead the Business Systems team and drive cultural change
Administer and configure Sugar's CRM platforms
Define and implement integration strategies for operational efficiency
Establish data governance and system ownership principles
Implement AI automation for improved operational processes

Requirements:
10+ years in business systems or IT leadership
Minimum 3 years of team management experience
Solid knowledge of CRM administration and data models
Proficient in SaaS integration and strategies
Proven ability to lead and modernize systems

Join SugarAI to redefine CRM systems integration with cutting-edge technology.

📌 Director Of Enterprise Systems At Sugarai London
🏢 SugarAI
📍 London