Join TDECU as a Senior Member Service Specialist, dedicated to enhancing Member relationships and offering cutting-edge financial solutions. This role involves member service, outreach, and loan processing. You will manage a complex portfolio of Member accounts, troubleshoot inquiries, and provide detailed education on TDECU products and technology.

Achieving personal sales goals is key, alongside coaching team members on effective account management and service strategies. Your proactive approach will foster long-term Member satisfaction. Key Responsibilities:
Open and manage a variety of deposit accounts
Handle complex loan applications and funding
Provide team support and training on complex issues
Drive sales through cross-product promotions
Offer education on digital services and technology Requirements:
High School Diploma or equivalent required
At least 3 years of Member Service experience
Solid written and verbal communication skills
Detail-oriented with numbers and processes
Ability to manage multiple tasks efficiently Bring your expertise to TDECU and play a vital role in Member satisfaction!

📌 Senior Member Service Specialist Role Victoria
🏢 Texas Dow Employees Credit Union
📍 Victoria