Exciting role for a Technical Support Specialist at OpenText, focusing on providing in-depth support for TeamSite solutions. Enhance client experiences through personalized guidance and best practices. OpenText seeks a Technical Support Specialist with superior technical skills and client interaction experience.

This position requires understanding and resolving complex client issues while fostering relationships to ensure high satisfaction and retention rates. Use your advanced technical expertise to guide clients effectively through their OpenText software solutions. Key Responsibilities:
Act as the client's main contact for support-related inquiries
Cultivate an in-depth knowledge of client system settings




Provide strategies to improve operational practices
Deliver updates on support incidents and resolutions
Offer technical training and enhance client understanding Requirements:
Preferred Bachelor’s degree or equivalent experience
Minimum 3 years in a client support role
In-depth knowledge of OpenText TeamSite
Windows and Linux OS comprehension required
Robust communication and relationship-building abilities Contribute to OpenText's mission of driving innovation within a supportive technical community.

📌 Technical Support Specialist Opentext Teamsite Expert Richmond Hill (Canada)
🏢 RiseMe
📍 Canada