About MatrixMatrix provides camp management, aviation, logistics, workforce accommodation, and support services to clients across Canada. We operate in dynamic environments where technology plays a critical role in supporting employees, operations, clients, and business growth.We are looking for a hands-on Information Technology Coordinator to become our primary internal technology resource. This role is ideal for someone who enjoys solving problems, improving systems, supporting users, and taking ownership of technology across the organization.The OpportunityAs the Information Technology Coordinator, you will be responsible for the day-to-day management and support of our technology environment while helping drive process improvements, automation, cybersecurity initiatives, and business systems projects.This position combines technology, operations, and business support responsibilities. The successful candidate will be comfortable working independently, managing multiple priorities, and supporting both technical and non-technical users.Approximately 70-80% of the role is focused on information technology and business systems, with the remaining 20-30% supporting company communications, website updates, and social media initiatives.ResponsibilitiesInformation TechnologyServe as the primary internal technology resource for the organizationProvide technical support to office employees and business usersAdminister and support Microsoft 365 and related business applicationsManage employee onboarding and offboarding from a technology perspectiveConfigure, deploy, maintain, and recover company technology assetsMaintain equipment and asset inventoriesCoordinate hardware, software,



and technology procurementAdminister and support the company phone systemTroubleshoot hardware, software, network, and connectivity issuesCoordinate support with external vendors and service providersSystems & InfrastructureSupport server and network administrationMonitor and maintain cybersecurity controls and best practicesAssist with system upgrades, maintenance, and technology planningManage software licensing and subscription renewalsDevelop and maintain technology documentation and proceduresSupport data management, backups, and system continuity initiativesProjects & Process ImprovementLead or coordinate technology projectsIdentify opportunities for automation and operational efficienciesSupport implementation of recent software platforms and toolsAssist with system integrations and workflow improvementsDevelop solutions that improve employee productivity and operational effectivenessCommunications & Marketing SupportSchedule and manage social media contentAssist with website updates and maintenanceSupport recruitment and employer branding initiativesCreate and coordinate basic digital communications materialsAssist with marketing and company communication projects as requiredQualificationsRequired3-7 years of experience in information technology, systems administration, technical support,



or a related roleStrong understanding of business technology systems and applicationsExperience supporting users in a professional office environmentExperience managing vendors and external service providersKnowledge of networking, cybersecurity, and technology best practicesStrong troubleshooting and problem-solving abilitiesExcellent organizational and project management skillsStrong communication and customer service skillsAbility to work independently and manage competing prioritiesPreferredExperience serving as a sole IT resource or member of a small IT teamExperience with business process automation and workflow improvementsExperience supporting phone systems and business software platformsExperience with website maintenance and social media managementExperience with asset and inventory managementExperience supporting growing organizations with diverse operational needsWhat We OfferCompetitive salary of $75,000 - $90,000 based on experienceComprehensive benefits packageOpportunity to make a meaningful impact across the organizationExposure to a wide range of technologies and business systemsA collaborative team environment with opportunities for professional growthWhy Join Matrix?This is more than a traditional IT support position. You'll have the opportunity to influence how technology is used across the organization, lead improvement initiatives, support critical business operations, and contribute to the continued growth of the company. If you're a motivated technology professional who enjoys variety, ownership, and solving real business challenges, we'd like to hear from you.

📌 Information Technology Coordinator (Osoyoos)
🏢 Matrix
📍 Osoyoos