Become a pivotal part of patient support as a French-English Customer Care Representative at Vantive. Your role will focus on managing customer inquiries and ensuring exemplary service across multiple channels.In this position, you will be responsible for initial customer interactions, documenting inquiries, and resolving complaints. With a strong focus on both service and order management, your experience in healthcare and ability to thrive in rapid-paced settings will be vital for success. This role demands a fully bilingual communicator in English and French.Key Responsibilities:First point of contact for customer orders and complaintsThoroughly document all customer interactionsExpedite and manage customer product ordersResolve issues related to shipping and returnsPrepare reports for key customer metricsRequirements:Minimum of 2 years in customer serviceHigh school diploma or bachelor's degree preferredFully bilingual in French and EnglishStrong verbal and written communicationExcellent multi-tasking and analytical skillsBring your bilingual talents to Vantive and help improve patient outcomes.

📌 French-English Customer Care Representative Vantive (Mississauga)
🏢 Vantive
📍 Mississauga