We’re looking for a Manager, Business Transformation to join our team in North America. You will identify opportunities for transformation, build business cases to secure executive investment, and see programs through to sustained results. You will work across Product & Technology, Go-To-Market, Operations, Finance, and People teams as a strategic driver who shapes direction, resolves complex issues, and holds accountability for program success.Business Case Development & StrategyIdentify, frame, and size transformation opportunities. Independently diagnosing root causes, assessing strategic relevance, and determining where the organization should invest its energyBuild rigorous, compelling business cases that connect transformation opportunities to business value — covering financial impact, risk, sequencing, and the tradeoffs between growth and profitabilityDesign internal processes and policies that balance the needs of multiple stakeholder groups, including Finance, Sales, Operations, and Risk, to arrive at solutions that are workable across the organizationPresent to and influence senior leadership, securing commitment and resource allocation to fund and execute transformation initiativesProgram Leadership & ExecutionOwn the end-to-end delivery of transformation programs, maintaining accountability for outcomes — not just activity — from kick-off through sustained resultsProactively identify, elevate, and resolve risks and blockers — making sound judgment calls independently and keeping programs movingCoach and support more junior team members on business transformation practices, analytical thinking, and stakeholder navigation — without direct management responsibilityProvide senior leaders with clear, confident updates on program progress, risks,



and decisions — with the credibility to influence directionCross-Functional Alignment & Stakeholder ManagementBuild and maintain solid relationships with senior leaders and functional partners across Product & Technology, Go-To-Market, Operations, Finance, and People teamsNavigate competing priorities and organizational tensions. Building consensus, resolving conflict, and creating the conditions for transformation to succeedWhat you need to bring:Proven track record leading complex, cross-functional programs end-to-end with full ownership of outcomesExperience working at the intersection of growth and profitability. Understanding the tradeoffs between scaling the business and financial discipline, and translating that tension into clear strategic recommendationsDemonstrated success designing internal processes and policies that balance the needs of multiple stakeholder groups, resulting in solutions that are durable and broadly adoptedTrack record of driving tangible business outcomes, you measure success by impact, not by deliverables producedStrong executive presence and communication skills. Able to distill complex situations into transparent, confident recommendations for senior audiencesHighly self-directed, comfortable setting your own agenda, identifying where to focus,



and operating with minimal direction from leadershipExperience mentoring or coaching junior colleagues, sharing knowledge and helping others develop their skillsYou’ll enjoy:A versatile work environment that empowers you to do your best workA culture that celebrates performanceThe chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heardCareer-defining opportunitiesFlexible paid time off and work from home policiesEquity options, because this is your company tooContributions to your pension plan. Your future mattersTraining opportunities to grow your skills and careerHealth and wellness credit so you feel your bestTime off to volunteer and give back to your communityInterest groups, employee led networks, social committees to sponsored sports teamsComputer purchase program to get your personal MacbookEnhanced parental leave to support growing familiesCompensation for this position is estimated to range between 100,000 and 140,000 CAD. Compensation can vary based on a wide range of factors including skill set, qualifications, experience, and market data. This role represents an existing vacancy at Lightspeed.Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.#J-18808-Ljbffr

📌 Manager, Business Transformation - C$100,000 - C$140,000 A Year (Winnipeg)
🏢 Lightspeed
📍 Winnipeg