Discover your potential as a Customer Service / IT Support Specialist at Alteo in Montreal (West Island). This full time, in office role is dedicated to enhancing user support and IT services. You will work directly with users to resolve IT issues, manage access systems, and ensure the effective operation of office equipment.

Your responsibilities will include drafting communications, coordinating supplies, and leading training sessions for recent users. This position requires strong analytical skills and a friendly, resourceful attitude to assist your colleagues efficiently. Key Responsibilities:
Provide first-level support for hardware and software issues
Draft and manage user announcements
Maintain copiers and troubleshoot issues
Manage access cards and key systems effectively
Reserve meeting rooms and maintain functionality Requirements:
DEC in Computer Science or similar
2 years of Level 1 IT support experience
1 year in customer service roles
Familiar with network administration tasks
Strong communication and diagnostic skills Join Alteo to improve user experiences with your IT support skills.

📌 On Site Customer Service It Support Montreal (Canada)
🏢 Alteo
📍 Canada