Nors is hiring a Service Manager in Kitchener to oversee operations and enhance service quality. This role combines management, customer relations, and safety compliance responsibilities.

As Service

Manager at Nors, you will be responsible for the comprehensive management of the Service Department. Your task is to ensure a well-organized workflow for technicians, while maintaining adherence to health and safety standards. You will also handle customer disputes and ensure satisfactory service delivery. Key Responsibilities:
Oversee overall management of the service team
Diagnose and address customer service needs promptly
Ensure compliance with health and safety standards
Recommend employee actions for performance improvement
Relate service requirements accurately to technicians Requirements:
Solid background in service management or operations
Robust leadership and communication abilities
Basic computer skills and experience in Microsoft Office
Required WHMIS and Safety Training certificates
Willingness to be on call and work night shifts Lead the Nors Service Department in Kitchener by utilizing your management skills and ensuring customer satisfaction every day.

📌 Kitchener Service Manager At Nors (Canada)
🏢 Grupo NORS
📍 Canada