29 Sep
|
Urgo Hotels Canada
|
Canada
29 Sep
Urgo Hotels Canada
Canada
Become the Front Desk Manager at KHG Old Montreal, overseeing hotel reception operations. This full time role emphasizes customer satisfaction and meticulous account management with a market-competitive salary of $74,000. In this pivotal role, you will supervise all front desk activities, focusing on providing exceptional customer service in line with company standards.
With a background in management and a solid understanding of hotel operations, you will engage with other departments and resolve guest inquiries effectively. It is crucial to maintain accurate billing and reservation protocols to support operational success. Key Responsibilities:
Process accounts receivable and manage customer billing
Collaborate with departments to fulfill guest requests
Monitor daily reservation updates and manage key control systems
Oversee departmental scheduling per budgetary constraints
Create a motivating work setting for team members Requirements:
Bachelor's degree required
At least 10 years' management experience necessary
Bilingual in French and English preferred
Familiarity with revenue management strategies
Leadership qualities should shine in decision-making Take ownership of front desk operations while delivering exceptional guest experiences at KHG Old Montreal.
📌 Khg Old Montreal Front Desk Supervisor (Canada)
🏢 Urgo Hotels Canada
📍 Canada