Elevate operational performance as an Operational Process Improvement Lead with Canada Life. Work out of Toronto or Winnipeg and apply Lean principles to drive business process transformation. You will play a pivotal role in assessing current workflows and implementing data-driven enhancements that meet organizational goals.

With your solid analytical skill set, you’ll provide insights into process effectiveness and support initiatives that improve the overall customer experience. Collaborate with various teams to prioritize and lead re-engineering projects effectively. Key Responsibilities:
Conduct thorough analyses to identify process gaps
Collect qualitative and quantitative data via surveys
Create process maps for potential improvements
Propel process redesign projects aligned with business goals
Analyze key performance indicators to gauge effectiveness Requirements:
University degree or relevant qualifications
At least 3 years in leading process initiatives
Excellent communication and analytical skills
Proficient in Excel, PowerPoint, and process mapping tools
Experience in financial services is advantageous Drive impactful change and foster continuous improvement for success at Canada Life.

📌 Operational Process Improvement Lead Winnipeg (Canada)
🏢 The Canada Life Assurance
📍 Canada