Join the team at Mattamy Homes as an IT Support Analyst. You'll provide essential support and resolve IT issues, ensuring smooth operations for all end-users.In this role, you will directly assist users, logging incidents and facilitating solutions. With a focus on technical assistance, your 1-2 years of experience will help make everyday operations seamless while collaborating with IT leads for effective service delivery.Key Responsibilities:Offer direct IT support to end-users effectivelyTrack and report service levels to meet targetsDevelop and maintain a comprehensive knowledge basePrioritize incidents to ensure timely resolutionsCollaborate for incident and problem managementRequirements:Degree or diploma in information systems or businessMinimum of 1-2 years of related experienceFamiliarity with incident management toolsExcellent communication and negotiation skillsAbility to travel to Ontario for team meetingsContribute to Mattamy's mission while enhancing your IT skills in a vibrant work culture.

📌 It Support Analyst - Mattamy Homes (Calgary)
🏢 Mattamy Homes
📍 Calgary