The Accounts Receivable Associate is responsible for issuing invoices, processing payments and connects with the customers to resolve payment discrepancies. The job holder works closely with the Accounting, Operations and Sales Team to address customer needs, resolve issues efficiently, and ensure consistent and positive experience.Job ResponsibilitiesEnsure timely and accurate collection of customer paymentsIdentify bottlenecks in the billing-to-collections cycle to actively reduce the overall Days Sales Outstanding (DSO)Post customer payments within Company systemsEstablish and develop good customer relationshipsResolve discrepancies or detailed payments issues along with the customerUpload the sales invoices on customer portals dailyCoordinate with the senior accountant and operations to resolve any payments related issuesHighlight any issues to senior management in terms of customer credit limits and payment termsAssist in preparation of ad hoc reports as neededProvide support for regions including Quebec and the Maritime provincesThis job description is not intended to be all-inclusive. The job holder may perform other related duties as negotiated to meet the ongoing needs of the CompanyQualificationsMust be legally eligible to work in Canada without restrictionsProficiency in English,



spoken and written is necessaryFrench skills (speaking and writing) will be considered a robust asset1-3 years of experience in a similar role is preferredCompletion of a post-secondary education or courses in bookkeeping, accounting or a related subject is requiredPrevious working experience in customer service, sales, manufacturing will be considered an asset, but not mandatoryProficiency with Microsoft Office (Outlook, Excel and Word)NetSuite, ERP working experience – nice to have (but the candidate is not disqualified if has no experience)About the Company:The job holder supports Total Cart Management (TCM) Division. TCM is the pioneer in the manufacturing and maintenance of shopping carts and various mobile equipment in large retail stores and the leading cart service company in Canada. Our general operations, based in Mississauga, Ontario, manage all maintenance, repair, and service call activities for corporate and independent retailers in Canada.Recruitment DisclaimerWe thank you all for all applications, however only selected candidates will be contactedThis job opening is for an existing vacancyDuring the recruitment process, partial AI supported tools may be used, but applications; will be reviewed by thehiring team.

📌 Accounts Receivable Associate (Mississauga)
🏢 Instore Group of Companies
📍 Mississauga