As a Fixed Term Dispatch Customer Service Representative, you will answer incoming calls, emails and fax requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer experience. Your success will depend on your proactive ability to call and email consumers, communicate to appropriate stakeholders and escalates issues where appropriate. You will also work with other departments to assist in the resolution of issues or requests while taking ownership of the consumer experience. Kindly note that this is a temporary opportunity offering an 8-month fixed term contract. Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to 1:00am during the winter season; therefore, your shift may vary with notice. What We Offer: Work Environment - Work onsite at our Crown Street location in Saint John,



NB with access to our fitness facility Competitive Compensation – Including a parking allowance Flexible Advantages Plan - Including medical and dental benefits that are both in effect from day one Wellness Support – With 24/7 access to our Employee & Family Assistance Program Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program Your Responsibilities: Generate sales leads that develop into new customers Develop understanding of all our products to provide the best solution for our customer needs Provide point of contact for the customers of Irving Energy and excellence in service through verifying and updating customer

📌 Customer Service Representative - Dispatch (Saint John)
🏢 Irving Oil
📍 Saint John