Become an Expert Technical Support Analyst, providing crucial support and solutions for IT systems and applications to enhance organizational efficiency. Solid analytical skills are essential for this role. In this position, you'll tackle system performance issues and offer comprehensive technical assistance to end-users, ensuring smooth operations across the organization.

You will collaborate with IT teams to document incidents, configure systems, and recommend improvements in technology use while maintaining service standards. Key Responsibilities:
Deliver timely resolution for technical support incidents
Maintain SLA compliance in incident management
Assist in installing and configuring system components
Interface with end-users to address their technical queries
Create and update relevant technical documentation Requirements:
Minimum 2 years of technical support experience
Relevant education in Computer Information Systems
Problem-solving acumen with technical systems
Familiarity with IT troubleshooting tools
Robust interpersonal and communication skills Utilize your technical acumen to maintain and enhance IT system performance effectively.

📌 Expert Technical Support Analyst Toronto
🏢 Sysco
📍 Toronto