Customer Success Manager, Mid-Market & Enterprise Salary: $80,000 - $100,000 Department: Customer Success Reports To: Senior Manager, Customer Success Location: Thornhill, ON (Hybrid) Role Type: Permanent, Full-Time About Us: At WellnessLiving, we empower health and wellness business owners to turn their passion into thriving businesses. Our mission-critical software supports thousands of entrepreneurs and millions of clients worldwide on their wellness journeys. We’re a customer-first company that values excellence, accountability, and adaptability, and we’re looking for people who thrive in a fast-paced setting and want to make a meaningful impact in the wellness industry. Our culture is guided by four core values that shape how we work and grow together: Customer First – We approach every challenge with a deep commitment to our customers’ success and happiness.



Excellence – We hold ourselves to a high standard and strive for exceptional execution in everything we do. Accountability – We take ownership of our decisions, actions, and results. Adaptability – We embrace change, stay flexible, and continuously evolve in a dynamic world. If these values resonate with you and you meet the qualifications for this role, we’d love to hear from you! About the Role: We are looking for a strategic and proactive Mid-Market & Enterprise Customer Success Manager to own a portfolio of customers and help drive long-term adoption, retention, and growth. In this role, you will act as a trusted advisor to your customers, developing a strong understanding of their business goals and helping them maximize the value of the WellnessLiving platform. You will proactively manage

📌 Remote Customer Success Manager (Toronto)
🏢 BusPlanner
📍 Toronto