Elevate customer service operations as the Customer Service Manager with UAP. This leadership role centers on improving service standards and team dynamics within the automotive sector. As a team leader, you will manage customer service processes and contribute to enhancing team performance. You will collaborate with various departments while promoting open communication and service excellence to ensure prompt and effective responses to customer queries and issues. Key Responsibilities:
Oversee daily customer support operations and inquiries
Provide technical assistance and support during busy periods
Handle the customer service inbox and complex file resolutions
Coordinate with the warehouse to manage shipping concerns
Work with HR on recruitment, training, and scheduling Requirements:
Minimum five years of relevant customer service experience
Previous leadership or supervisory proven track record
Robust passion for providing outstanding customer service
Proficient with Microsoft Office and various systems
Excellent communication and problem-solving skills Drive UAP's customer service excellence by leading a dedicated team focused on quality service and customer satisfaction.

📌 Customer Service Manager Role At Uap Cambridge
🏢 UAP
📍 Cambridge