At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.This job is posted as part of our seasonal hiring for Spring/Summer, 2026 it will be a full time seasonal role.Role & ResponsibilitiesOperational coordination. This includes, but is not limited to; organizing passenger manifests, coordinating and managing additional transportation options (taxi and van services) for pick-up and drop-off services, assisting with ticket sales, luggage handling, welcoming guests, and boarding proceduresCreate memorable guest experiences by upholding exceptional hospitality standards, staying informed about local events and attractions, anticipating guest needs, and offering personalized recommendationsRespond to guest and team inquiries across multiple communication channels, effectively resolving issues and coordinating with other teamsHandle administrative responsibilities, including interpreting dispatch assignments, driver duty sheets and passenger manifests, distributing materials as needed, answering phone and email inquiries, updating spreadsheets and reports, producing booking confirmations, following up with clients, and processing payments via POS systemsEnsure responsible handling of cash and credit card transactions, and accurately complete all required reportsEnsure personal safety, as well as that of our guests and team members, to the best of your abilityMaintain a clean and organized workspace, addressing any needs as they ariseUphold company values and follow all policies and proceduresRequired Skills & QualificationsStrong customer service focus, attention to detail, and effective communicationAdditional language skills are an assetAdaptability & Teamwork:
Proven adaptability and willingness to engage in fast-paced, team-oriented environmentsProblem Solving & Organization Effective problem solver with strong organizational, analytical, and pragmatic thinking skillsTime Management & Multi-tasking Skilled in time management, prioritization, and multitaskingSelf-Motivation & Accountability: Ability to work independently, be self-motivated, and accountableCash Handling & Systems Proficiency: Experience with cash handling, POS systems, booking systems and Microsoft Office will be beneficial in the roleAdditional Assets: Public speaking, Class 4 driver's license, first aid qualifications, and an authentic interest in the Canadian RockiesPhysical Demands: Comfortable with physically demanding tasks such as outdoor work, repetitive movements, prolonged standing/sitting, and lifting up to 50 lbsAbout UsWe're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work – it's a space where you can bring your whole self,
collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities InformationPursuit is an Equal Chance Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at
[email protected] thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
📌 Logistics Coordinator (Seasonal) (Banff)
🏢 Pursuit
📍 Banff