Advance your expertise as a Customer Service Analyst within a prominent financial institution in the Scarborough area. This hybrid position emphasizes your customer care skills and TSYS knowledge. This Toronto-based bank seeks candidates for a 6-month contract to enhance its customer service team.

You will be responsible for tracking inquiries, adhering to service agreements, and utilizing your data analysis skills through Microsoft Excel. A background in customer service is crucial, as you'll engage directly with clients and manage their requests efficiently. Key Responsibilities:
Complete daily and weekly assigned tasks diligently
Provide urgent responses to coordinator queries
Ensure compliance with service level agreements
Monitor and document interactions with clients
Resolve issues through vendor collaboration Requirements:
Minimum 3 years of customer service experience
Proficient in TSYS and Excel data analysis
Solid verbal and written communication skills
Fluent in English; French or Spanish is advantageous
Preferred college/university degree Bring your customer-focused approach to a valued role in a leading Canadian bank.

📌 Customer Service Analyst For Financial Institution Toronto (Canada)
🏢 FP
📍 Canada