Elevate your career as a Technical Support Specialist with Atlas Copco, providing essential support and training solutions in a hybrid work model out of Edmonton, Alberta. Focus on resolving technical issues and enhancing team training materials. This key role, situated within the Technical Support team, involves managing incoming requests and maintaining critical databases.

You will train and mentor Field Service Technicians, develop yearly training programs, and analyze product issues effectively. Building and maintaining qualified relationships with distributors is also a vital aspect of this job. Key Responsibilities:
Deliver technical support to field technicians
Utilize ticketing systems for support management
Report and analyze product issues
Develop training materials and plans
Ensure RMA requests are properly communicated Requirements:
Expertise in air compressors or related products
Technical degree or similar qualification
Effective communication with team members
High level of computer literacy
Willingness to travel within Canada Leverage your technical and training skills at Atlas Copco to make a significant impact in Edmonton.

📌 Edmonton Technical Support Specialist Role
🏢 Atlas Copco Group
📍 Edmonton