Step up as the Client Services Head in our Scarborough clinic, where you will enhance administrative dynamics and manage key reinsurance claims processes effectively. Focus on client satisfaction while leading the team. As a crucial leader in this role, you will not only mentor client coordinators but also oversee the entire MVA and WSIB claims administration across multiple clinics.
Your attention to detail and proactive management style will ensure nothing slips through the cracks in claims processing and client care. Key Responsibilities:
Lead and coach clinic administrative staff
Optimize client scheduling and service quality
Manage complex client issues and service recovery
Administer MVA and WSIB claims processing
Work with clinicians to ensure accurate documentation Requirements:
2+ years in clinic administration
Robust leadership and mentoring capabilities
Exceptional organizational skills
Ability to respectfully engage with insurers
Experience with Jane App preferred Drive excellence in client services and claims administration at our Scarborough clinic and make a lasting impact.