Job PurposeReporting to the Manager of Administration, theReceptionist is the first point of contact for clients and has a key role inensuring clients are welcomed positively. Representing HGA with their friendlydemeanor, exceptional communication skills, and problem-solving mindset will becrucial in succeeding in the Receptionist role. This position coordinates allreception activities, including answering the telephone, redirecting calls, anddistributing correspondence. As required, the Receptionist will provide wordprocessing and other administrative support services, includingcopying/scanning, filing, and courier/mail duties. If you are an eager to growwithin a strong team of agile business professionals, this is the positionfor you!Key Duties & ResponsibilitiesGreeting visitors andcallers, in person and by telephone, and assisting them to reach the correct individualMaintaining a tidy andpresentable reception area, with all necessary stationery and office suppliesProviding accurate generalinformation to callers and walk-in visitors, such as office address, directionsto office, fax number, website and other related informationPreparing, updating,



anddistributing phone listsMaintaining inventory ofoffice suppliesReceiving courierdeliveries and preparing outgoing mail and courier packagesRedirecting all office mailin a timely manner dailyCoordinating meetings,including room bookings and hospitality arrangementsPreparing documents, suchas meeting minutes, reports, and correspondencePerforming data entryAssisting with otherrelated clerical duties such as photocopying, faxing, and filingQualificationsEducation and Experience:High school diploma with a minimum of1 year receptionist/administrative office experiencePost-secondary training or courses ina related field (i.E. Business or Office Administration, Accounting, or HumanResources) would be considered an assetSkills and Knowledge:Knowledge of general office processesand proceduresKnowledge of multi-line telephonesystemsStrong computer skills, includingMicrosoft OfficeCompetenciesFocused on client service orientationExcellent communication skills, both verbal andwrittenHigh degree of organization and time managementAbility to problem solve using criticalthinking, previous experience, and resources available

📌 Receptionist / Administrative Assistant (Edmonton)
🏢 Kaizen Lab
📍 Edmonton