Job Summary

We are seeking a dynamic and detail-oriented Medical Secretary/Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your organizational skills and medical knowledge will support effective clinic operations, coordinate appointments, and manage sensitive patient information with professionalism and care. This position offers an exciting opportunity to be part of a compassionate healthcare environment dedicated to delivering exceptional patient service.

Duties
Greet patients and visitors warmly, providing a positive first impression of the practice
Schedule, confirm, and reschedule patient appointments using electronic medical records systems such as Epic or Dentrix
Answer multi-line phone systems promptly and professionally, directing calls appropriately
Manage incoming and outgoing correspondence, including emails and faxes
Maintain accurate patient records, ensuring confidentiality and compliance with privacy regulations
Assist with billing, insurance claims processing, and payment collection as needed




Support clinical staff by preparing patient charts, updating medical histories, and handling administrative tasks efficiently
Restocking and management of medical supplies
Booking minor surgery cases in hospital and office facility.

Skills
Proficiency with electronic medical records systems such as Epic and CHR EMS is highly desirable
Strong knowledge of medical terminology to accurately interpret clinical information
Previous experience in a medical office setting is preferred
Excellent communication skills for front desk interactions and multi-line phone systems management
Demonstrated office experience with administrative tasks in busy healthcare settings
Ability to handle sensitive information with discretion and professionalism
Familiarity with medical office procedures enhances effectiveness

Join us to make a meaningful difference in patient care while advancing your career in a vibrant healthcare setting!

Pay: $17.60-$27.73 per hour

Expected hours: 16.0 – 24.0 per week

Advantages:
On-site parking

Work Location: In person

📌 Medical Secretary/receptionist Maple
🏢 Mackenzie Vaughan Plastic Surgery Clinic
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