Yardstick Technologies is hiring for a Service Desk Analyst – Tier 1. Bring your skills in IT support and customer service to a company that prioritizes growth and success.As a Service Desk Analyst, you will be responsible for providing day-to-day IT support to users. Engage in troubleshooting desktop and networking hardware, while managing service incidents from clients. Your ability to change the tech landscape with human insight will be celebrated in our team-oriented environment.Key Responsibilities:Provide remote and onsite IT support for usersTroubleshoot various hardware and mobile devicesManage user incidents and prioritize service requestsLog customer inquiries and escalate when neededParticipate in on-call support outside of regular hoursRequirements:2 years experience in PC hardware/software support1-year experience in networking and telecomExcellent communication and customer relations skillsFamiliarity with Windows and office softwareAbility to lift IT equipment up to 50 lbsBecome an integral part of our team and make a meaningful impact on user solutions at Yardstick.

📌 Yardstick Technologies Service Desk Role (Edmonton)
🏢 YARDSTICK TECHNOLOGIES
📍 Edmonton